Text Messaging Terms & Conditions

Last updated: October 22, 2026

These terms cover the text messages CareBOS LLC ("CareBOS", "we") sends from our toll-free number, +1 (833) 989-0477.

What the program is

CareBOS makes back-office software for home-care agencies. Your agency uses it to run its caregiver portal, and the texts you get from this number are sent on your agency's behalf about your work there. Every message is an account or service message — we never send marketing or promotional texts. The messages are:

• Sign-in codes and links. When you type your phone number on your agency's sign-in page and tap "Send code", we text a one-time code. On request we text your portal's sign-in link instead.
• A welcome message. When your agency's office adds you to its caregiver portal, it can send you one welcome text with the link to your portal and where to get the app.
• Shift reminders and office notices. If your agency turns them on: a reminder of an upcoming shift or a clock-out you have not done, or a short notice from the office (for example, that a message is waiting for you in the portal).

Consent

• Sign-in texts: you opt in by typing your own phone number on your agency's sign-in page and tapping "Send code". Each code is one you asked for at that moment.
• Welcome, reminder and office texts: you opt in by giving your mobile number to your agency when you are hired or on its application form, and agreeing to receive texts from the agency about your work. The agency's office sends the welcome text when it adds you; reminders and notices follow only if the agency has turned them on for its caregivers.
• Consent to receive texts is not a condition of employment or of purchasing anything.
• Message frequency varies with your schedule and how often you sign in — a few messages per week for most caregivers.
• You can turn shift reminders off at any time inside the portal, and reply STOP to stop all texts from this number.

Rates, opting out, and help

• Message and data rates may apply, according to your mobile plan.
• Reply STOP to any message to stop receiving texts. After that we send at most one final message confirming you're opted out. You can still sign in — ask your agency's office for another way in.
• Reply HELP for help at any time, contact your agency's office, or write to info@carebos.com.
• Mobile carriers are not liable for delayed or undelivered messages.

Your information

Phone numbers used for these texts are never sold, rented, or shared with third parties for their own marketing. Mobile information is used only to deliver the messages described above, and no mobile opt-in data is shared with anyone for marketing or promotional purposes. Our full privacy policy explains how CareBOS handles information.

Changes

If these terms change, the current version will always be at this address. Questions: info@carebos.com — CareBOS LLC, 117 S Lexington St, Ste 100, Harrisonville, MO 64701.